Unable to Connect from PushMetrics to Tableau Cloud

Published: 02 Jun 2023
Last Modified Date: 02 Jun 2023


A connection from a PushMetrics account to Tableau Cloud that was previously working may stop working.


  • Tableau Cloud
  • PushMetrics


Generate a new personal access token (PAT) on your Tableau Cloud Account Settings page, and then use the PAT to configure your Tableau Cloud connection in the PushMetrics settings.

For instructions on how to perform these steps, see Connect to Tableau using Personal Access Token.

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  • The username and password authentication method in the Tableau Cloud settings dialog in PushMetrics is not compatible with Tableau using Multi-factor Authentication (MFA).
  • Personal Access Tokens (PATs) are deleted when the Tableau Cloud authentication method is changed. 
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