Issue
When try to set subscriptions' frequency to [when data refreshes], the error is displayed
Unable to change frequency type for subscription
Last Modified Date: 08 Jul 2022
Environment
- Tableau Cloud
- Tableau Server 2020.3+
Resolution
Check if there are multiple extracts included in the workbook(s). Adjust the workbook/extract so that there is only one extract connection in the workbook.Cause
Currently, the feature (introduced with version 2020.3) is supported only on workbooks with a single extract connection by design.Additional Information
A workbook can have an unlimited number of live connections.Thank you for providing your feedback on the effectiveness of the article.
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