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Unable to Add Subscriptions for Multiple Users


Published: 30 Aug 2013
Last Modified Date: 19 Dec 2019

Issue

Unable to subscribe multiple users to a view.

Environment

Tableau Server

Resolution

Option 1

Upgrade to the most recent version of Tableau Server. Click here for downloads of current and previous versions of Tableau Server: Tableau Server Downloads and Release Notes. For more information on current releases, see Upgrade Tableau Server and Server Upgrade.

Option 2

If you are unable to upgrade, subscribe multiple users to a view by following the steps below:
  1. Create a distribution list email address.
  2. Create a new user and assign that user the distribution list email address.
  3. Sign in to Tableau Server as that user and subscribe to the view.
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