Unable to Add More Than One Worksheet to a Dashboard or Format Dashboard

Issue

After placing a worksheet onto a dashboard, it is not possible to add formatting or alignment features or add other worksheets and objects to the dashboard. Additionally, opened dropdown menus may not close.

Environment

Tableau Desktop 10.3.0-10.3.10, 10.4.0-10.4.6, 10.5.0-10.5.3, 2018.1
Symantec Endpoint
Windows

Resolution

Upgrade to Tableau Desktop 10.3.11, 10.4.7, 10.5.4, 2018.1.1 or a newer version. For more information, see Upgrade Tableau Desktop.

If it is not possible to upgrade, try one of the following workarounds:

Option 1: Run Tableau Desktop as Administrator

Right-click the start icon for Tableau Desktop and select Run as administrator.

Option 2: Adjust Shortcut Properties to open Tableau Desktop through the command prompt

Right click Tableau Desktop shortcut
Select 'Properties'
Copy and paste the following:
- Target: %ComSpec% /C "cd "C:\Program Files\Tableau\Tableau 10.4\bin\"&&tableau.exe"
- Start in: C:\WINDOWS\system32

Note:

The icon will be changed to a Command Prompt icon, instead of Tableau.
A Command Prompt window will appear and remain while Tableau is open.

Option 3: Adjust Shortcut Properties to disable high DPI scaling

Right click Tableau Desktop shortcut.
Select 'Properties'
At the end of the Target field, add the text -DOverride=EnableHighDPIScaling:off

Be sure to leave a space between tableau.exe and -DOverride=EnableHighDPIScaling:off. If there are double quotes present, do not remove them.

Option 4: Choose Open with... when opening a Tableau workbook

Right-click a Tableau workbook shortcut and select Open with…
In the "How do you want to open this file?" dialog, select Tableau and click OK.

Cause

This behavior is related to a known issue with ID 703234, which has been corrected in more recent versions.

Additional Information

To always run Tableau Desktop with administrator privileges, please follow the steps below:

Right-click on the Tableau Desktop icon and select Properties.
Select the Compatibility tab, then check the box next to "Run this program as an adminstrator".
Click OK.

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