KNOWLEDGE BASE

Unable to Add Initial User Account with External LDAP Identity Store


Published: 17 Aug 2019
Last Modified Date: 19 Aug 2019

Issue

When setting up an initial user account on Tableau Server after configuring an external LDAP identity store and using a JSON configuration file to set up the identity store, the user may fail to be created and you may see the following error message in the Vizportal logs:

java.lang.IllegalArgumentException: parameters cannot be null

Environment

  • Tableau Server 2018.2 and later versions
  • LDAP Authentication

Cause

Your JSON configuration file contains blank or missing entries.
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