KNOWLEDGE BASE

Time Difference Between Set Time and Run Time For Schedules


Published: 01 Jun 2018
Last Modified Date: 04 Jun 2018

Issue

When setting time for schedules to run in Tableau Server, you may notice that there is a mismatch between:

  • the set time
  • how the next run at times show
  • when the schedules show as running on Tableau Server

For example, when setting the time for a schedule to run 8am daily, Tableau Server will show that the schedule will "Next Run At" 11am, or shows the schedule last ran at 11am. 

Environment

Tableau Server

Resolution

Ensure to account for the difference in time zones between the client system and the system running Tableau Server when creating or modifying schedules.

Cause

When creating the schedule, the options on when to run the schedule are shown in the time zone settings of the client system creating the schedule. The times when the schedule is set to run or is shown as executing are shown in the time zone settings of the system running Tableau Server.
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