"The Tableau license server at returned an error"

Published: 30 Jul 2021
Last Modified Date: 02 Aug 2021


When trying to activate Tableau Desktop using login-based license management (LBLM), the following error may occur:

The Tableau license server at returned an error. If this issue persists, contact Tableau Support.


  • Tableau Desktop
  • Tableau Server


To diagnose connectivity to Tableau's licensing server, paste the following URL into a browser or at a curl command prompt on the Tableau Server computer:

If Tableau Server is able to access the licensing server, an "OK" message displays. Otherwise, an error such as "Can't reach this page" may be displayed.

To resolve this issue, work with your networking team to unblock access to on the Tableau Server computer. 
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