KNOWLEDGE BASE

The Schema List Does Not Show up When Selecting a Japanese Database in Snowflake


Published: 15 Apr 2022
Last Modified Date: 18 Apr 2022

Issue

When connecting to Snowflake, if you select a Database with a Japanese name, the schema selection menu is not displayed.
This issue happens in both Tableau Desktop and Tableau Prep builder.

User-added image

If you select a Database with an English name, the schema list shows up automatically.
User-added image

Environment

  • Tableau Desktop
  • Tableau Prep Builder

Resolution

Please download and install the latest Snowflake ODBC driver 2.24.7 from here.
 

Cause

This is related to the Snowflake driver installed.
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