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"The request signature we calculated does not match the signature you provided." When Connecting to Amazon Athena


Published: 04 Sep 2018
Last Modified Date: 05 Sep 2018

Issue

When attempting to connect to Amazon Athena, an unexpected message occurs:
 
"The request signature we calculated does not match the signature you provided."

Environment

  • Tableau Desktop
  • Amazon Athena

Resolution

Regenerate the Secret Access Key following the steps here:Where’s My Secret Access Key?   

Note: The key will need to be regenerated until it contains no special characters (only numbers/letters).
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