KNOWLEDGE BASE

Error "Your site will expire in xx days. RENEW" Displays in Tableau Online


Published: 27 May 2016
Last Modified Date: 08 Mar 2019

Issue

When logged-in to Tableau Online, the following message might occur: 
Your site will expire in xx days. RENEW"

Environment

Tableau Online

Resolution

Option 1

Engage your Customer Renewal Manager for more information regarding site subscription renewal and expiration details. Your Customer Renewal Manager's name can be found on your invoices. 

Option 2

Contact Customer Success by submitting an e-mail to customersuccess@tableau.com.  

Cause

A warning message will notify all Tableau Online users of an upcoming subscription expiration for the Tableau Online site. 
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