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The Initialization Process Failed Because Databasemaintenance_0 Failed to Start at Step 19 of 37 With ServiceOperationTimeoutException


Published: 24 Mar 2022
Last Modified Date: 26 Mar 2022

Issue

The initialization process failed because databasemaintenance_0 failed to start at step 19 of 37 with ServiceOperationTimeoutException.

Environment

  • Tableau Server
  • Windows Server

Resolution

Option 1

Confirm the following shortcut and the linked folder is existing. Manually create it if either does not exist and set Read & execute or Full control permissions to Run As User Account.
Default Location:
  • Shortcust: C:\ProgramData\Tableau\Tableau Server\data\tabsvc\services\databasemaintenance_0.<build version>\temp
  • Folder: C:\ProgramData\Tableau\Tableau Server\data\tabsvc\temp\databasemaintenance_0.<build version>

Option 2

Make sure the Run As User Account has required permissions on the local Tableau Server computer. For more information please see Troubleshoot Run As User.

Option 3

Remove and reinstall Tableau Server with the default Run As User Account (NT Authority\Network Service).

Additional Information

To troubleshoot the issue, the // tsm.log may show:
[excerpt]
INFO  com.tableausoftware.tabadmin.cli.Console - This job failed due to unexpected error: 'ServiceOperationTimeoutException'
ERROR com.tableausoftware.tabadmin.cli.Console - One or more services failed to reach their expected state.
node1:
    databasemaintenance_0.xxxxx.xx.xxxx.xxxx: Failed to start. Current status: STATUS_UNAVAILABLE
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