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The directory is missing or has been moved when opening a workbook with 2 or more data sources where one of the data source is a local file


Published: 04 Sep 2020
Last Modified Date: 27 Jul 2021

Issue

When opening a workbook with 3 live connections (1 Athena and 2 CSV files) Tableau Online show error:

"The directory is missing or has been moved: /var/opt/tableau/tableau_server/data/tabsvc/temp/vizqlserver_0.hosted-xxxxxx/tableau-temp/FAKEPATH-0jpwm5a18bxxp813wtf191k2xtuq\n".

Environment

  • Tableau Online 
  • Tableau Desktop 
  • Windows 10
  • macOS 10.15
  • Excel
  • CSV

Resolution

1. Ensure to publish the workbook with the local files extracted.
2. Enable the option "Include external files" upon republishing the workbook.

Cause

As the data sources embedded in the workbook are local files, Tableau Online tries to access it with no success and then try to find the file locally on the server also with no success what cause the error

Additional Information

 

 
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