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Tableau Server Upgrade From 10.x to 2018.2.3 Fails


Published: 07 Dec 2018
Last Modified Date: 18 Jan 2019

Issue

Upgrade to 2018.2.3 fails with error:

Port remapping is disabled but there are no user specified or default ports available for appzookeeper_0:client using configuration key appzookeeper_0.client.port.

Environment

  • Tableau Server 2018.2.3
  • Windows Server 2012

Resolution

Make sure the machineiInstance running Tableau Server is restarted between uninstalling the Pre-TSM version and installing a version of Tableau Server that runs TSM.

Cause

This behavior is related to underlying ports and/or services that are not clearing out until a full system restart is performed.
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