KNOWLEDGE BASE

Upgrade Script Fails With "The runas user does not have permission to read the backup file"


Published: 22 Sep 2021
Last Modified Date: 11 Oct 2021

Issue

If the backup file location is set to a non-default location, the upgrade script (upgrade-tsm.cmd) may fail with the following exception when upgrading Tableau Server.

The runas user does not have permission to read the backup file: <path>
 

Example:

User-added image

Environment

  • Tableau Server 
  • Windows Server
  • Non-Default backup file location

Cause

This is a known issue that is being addressed by Tableau development.

 

Additional Information

The Runas User account does not have permission to read the temporary backup file.
Did this article resolve the issue?