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    Tableau Server Unexpectedly Restarting

    Published: 25 Sep 2013
    Last Modified Date: 15 Jul 2016

    Issue

    Tableau Server is stopping and starting at unexpected times. Email alerts are received stating Tableau Server is now UP, at times when Tableau Server should  not be stopping and starting.

    Environment

    Tableau Server

    Resolution

    Verify a process outside Tableau Server is not stopping and starting Tableau Server.

    Cause

    A process outside Tableau Server is stopping and starting Tableau Server, such as:
    • User scripts designed to back up Tableau Server, set to run on an automatic schedule.
    • OS-level backup schedules.
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