KNOWLEDGE BASE

Tableau Server / Tableau Desktop Trial Ended Early


Published: 28 Dec 2017
Last Modified Date: 24 Mar 2020

Issue

Error message appears after having activated a Tableau Server or Tableau Desktop trial:

"Starting the trial failed [...] Your trial for this version has ended"
 
Tableau Trial expired

Environment

  • Tableau Desktop
  • Tableau Server

Resolution

The solution is to contact the Tableau Account Manager you worked with earlier to get a trial extension key.  Account Managers can be emailed via this Contact Us page, if the user does not have an Account Manager.
Did this article resolve the issue?