KNOWLEDGE BASE

Tableau Server "System error: TableauException: Session id is not found: <sessioni id>" When Leaving Prep Flow Editing Window for Over 30 Minutes


Published: 21 Jul 2023
Last Modified Date: 21 Jul 2023

Issue

An error can occur on Tableau Server when leaving a Prep flow editing window for over 30 minutes causing the flow editing work to not be saved:
 

System error: TableauException: Session id is not found: <sessioni id>

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Environment

  • Tableau Server

Resolution

Make sure you save your flow draft before you leave the flow editing window for a long period of time such as 30 minutes.

Cause

The is by design because Tableau Prep Flow Authoring process removes a session if it has been inactive for more than 30 minutes.

For information of the Tableau Prep Flow Authoring process, please refer to Tableau Prep Flow Authoring.
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