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Tableau Server Stability issue with Cisco AMP Antivirus Software


Published: 20 Feb 2020
Last Modified Date: 21 Feb 2020

Issue

When running Cisco AMP antivirus software on the same machine as Tableau Server then the server may experience issues with starting and stopping Tableau services and running maintenance jobs.

Environment

  • Tableau Server
  • Cisco AMP

Resolution

Uninstall Cisco AMP from Tableau Server.

Note that disabling Cisco does not resolve the issue.

Cause

Cisco AMP even when disabled will hold locks on Tableau Server folders as it scans.
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