KNOWLEDGE BASE

Tableau Server Navigation Bar Missing After Recent Upgrade


Published: 05 Nov 2019
Last Modified Date: 05 Nov 2019

Issue

After upgrading Tableau Server, the Navigation Bar on left side is missing.  

Environment

Tableau Server

Resolution

  1. Open the browser using private browsing mode
    1. For Chrome: Browse in private
    2. For Firefox: Private Browsing - Use Firefox without saving history
    3. For Edge: Browse InPrivate in Microsoft Edge
  2. Clear browser cookies and cache
    1. For Chrome: Clear cache & cookies
    2. For Firefox: Delete browsing, search and download history on Firefox
    3. For Edge: View and delete browser history in Microsoft Edge

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Cause

The web browser has cached information about the previous Tableau Server installation which is no longer valid.  
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