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Tableau Prep Hangs When Activating With Creator License


Published: 11 May 2018
Last Modified Date: 26 Jun 2018

Issue

When clicking the "activate" button of Tableau Prep, you notice that Tableau Prep hangs.

Environment

Tableau Prep 2018.1.1

Resolution

Tableau Prep is already activated with the Tableau Creator key in question.

Cause

Attempting to use this same key to activate the product caused the application to hang.
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