KNOWLEDGE BASE

Tableau Prep does not save Tableau Server login information


Published: 09 Jan 2019
Last Modified Date: 30 Jun 2022

Issue

After entering Tableau Server login credentials in the Sign-in dialog, Tableau Prep Builder does not retain the server information when closing and reopening.

Environment

  • Tableau Prep
  • Tableau Server
  • Tableau Cloud

Resolution

Install Tableau Prep Builder 2022.2.1 or newer.

Cause

This behavior is related to a Known Issue ID 1390796 which has been resolved in version 2022.2.1.
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