KNOWLEDGE BASE

Tableau Prep Conductor Service is Blank on Tableau Server 2019.1


Published: 22 Feb 2019
Last Modified Date: 22 Feb 2019

Issue

After upgrade to 2019.1, there is a new process called Tableau Prep Conductor.

Services on a Prep Server with the Tableau Prep Conductor service blank.

Environment

  • Tableau Server 2019.1.0

Resolution

This is by design. Activating the Tableau Prep Conductor process requires a Data Management Add-on license key. The blank process does not impact the functionality of the other features on Tableau Server.

Cause

The Tableau Prep Conductor process is only activated with the Data Management Add-on key. 
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