KNOWLEDGE BASE

Tableau Prep Builder does not show the "To a Server" section of the Connect pane in offline environment


Published: 19 Sep 2023
Last Modified Date: 20 Nov 2023

Issue

Server connectors menu option is not displayed in Tableau Prep Builder 2023.1 or newer in an offline environment.

User-added image

Environment

  • Tableau Prep Builder 2023.1 or newer
  • Offline or air-gapped environment

Resolution

Workarounds

1. Use Tableau Prep Builder 2022.4.3 or older.

2. Temporarily have the machine set online and start Tableau Prep Builder. (This will keep showing up "To a Server" section after that.) Once Tableau Prep Builder is started, you can set the machine back to offline state.
 

Cause

This behavior is related to Salesforce Known Issue Reference ID W-14500075.
 
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