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Tableau Prep Builder Connect to Server and Various Connectors Not Available


Published: 29 Sep 2023
Last Modified Date: 29 Sep 2023

Issue

The Tableau Prep Builder Connect to Server is not visible along with some expected data connectors.  The error can display stating:

Unable to load additional connectors.


User-added image

Environment

  • Tableau Prep Builder 2023.1 and newer
  • Tableau Server 2023.1 and newer

Resolution

Install Tableau Prep Builder on another machine where Tableau Server is not installed. 

Cause

Tableau Prep Builder and Tableau Server have conflicts and are not to be installed together as noted in the Tableau Online Help Before You Install.

Additional Information

Before You Install

 Important: Do not install Tableau Prep Builder and Tableau Server on the same computer. However, it is recommended that you install Tableau Prep Builder on the same machine as Tableau Desktop.

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