KNOWLEDGE BASE

Tableau Prep Attempts Database Login With Blank Field


Published: 11 May 2018
Last Modified Date: 27 Jun 2018

Issue

When opening a .tflx that is connected to a secured database, Tableau Prep attempts a login with blank information, and multiple failed login attempts can cause your user account to be locked out of the database.

Environment

Tableau Prep 2018.1.1

Resolution

Option 1

Upgrade to Tableau Prep 2018.1.2.

Option 2

As a workaround, work with your database administrator to set active directory authentication for your database.

Cause

This behavior is related to a known issue with ID 773848 hich has been fixed in a recent release of Tableau Prep.
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