Maps with Custom Polygons Load as One Color or are Incorrectly Drawn

Published: 16 Oct 2018
Last Modified Date: 16 Jan 2019


Custom polygon maps load as a single color box, are incorrectly drawn, or shapes are distorted when using custom polygons.  


  • Tableau Online 


The following options can be as workarounds for the issue:

Option 1:

  1. Install 2018.2.3 or 2018.3.0 and open the affected workbook.
  2. Refresh the shape file in the workbook using Right Click > Refresh on the data source.
  3. Save the workbook.
  4. Republish the workbook.

Option 2: 

  1. Republish the viz as point distribution map instead of a filled map.

Option 3: 

  1. Remove the custom polygons from the viz.


This behavior is related to known issue ID 836512 and is being reviewed by Tableau Development.
Did this article resolve the issue?