Issue
Tableau Desktop sign in Tableau Server failed with the error:
SSL peer certificate or SSH remote key was not OK error code: 9F4C5638
Last Modified Date: 24 Jan 2023
Environment
- Tableau Desktop
- Tableau Server
- Forward proxy
Resolution
Bypass the forward proxy on the Tableau Desktop machine:- On Tableau Desktop machine, set no_proxy variables and the value is 127.0.0.1, localhost, tabxxxx6 (hostname), xx.xx.xx.xx (Tableau Server IP), .xxx.co.xx (domain)
- On Tableau Desktop machine, C:\Program Files\Tableau\Tableau 2022.1\bin\jre\conf\net.properties -- change http.nonProxyHosts=localhost|127.*|[::1] to #http.nonProxyHosts=localhost|127.*|[::1]
- Test sign in again.
Cause
The forward proxy of Tableau Server overwrites the SSL certificate.Thank you for providing your feedback on the effectiveness of the article.
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