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Tableau Desktop Requesting LBLM Activation Every Day


Published: 20 Sep 2021
Last Modified Date: 21 Sep 2021

Issue

Tableau Desktop requesting LBLM activation every day.

Environment

  • Tableau Desktop
  • Windows 10
  • Mac

Resolution

Increase the ATRREQUESTEDDURATIONSECONDS value, which is the LBLM lease duration time, to improve the end user experience so that users do not have to re-activate Tableau Desktop so frequently.

There are multiple ways to change the ATR duration time. For instance,
  • Change it in the installation script
  • Edit the Windows Registry
  • Adjust the Library/Preferences for Mac
  • Use the ATRDIAG tool specific to LBLM
For detailed information, see: Configure Virtual Desktop Support

Cause

Incorrect ATR duration configuration.

The ATR requested duration is set to the lowest value allowed which is 4 hours. When Desktop is closed down each night, the LBLM lease will expire, causing the product to require a new activation every day.

The minimum value for the ATRREQUESTEDDURATIONSECONDS value is 4 hours with the maximum being 3 months. 
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