KNOWLEDGE BASE

Tableau Desktop quits unexpectedly on MacOS Monterey when opening any window to connect to a data source


Published: 02 Sep 2022
Last Modified Date: 06 Sep 2022

Issue

Tableau Desktop quits unexpectedly upon connecting to Snowflake data source on Mac.

Environment

  • Tableau Desktop 2022.2.0
  • MacOS Monterey

Resolution

Workaround

  • Remove the current snowflake driver "/opt/snowflake/snowflakeodbc/lib/universal/libSnowflake.dylib"
  • Download and install the other driver available on "odbc/mac64/" from snowflake  Help > Download > ODBC Driver page (instead of using the one from "odbc/macaarch64/" )
  • Restart the computer and launch Tableau Desktop again.

Cause

Tableau Desktop is currently not supported on MacOS Monterey 12.
 
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