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Tableau Desktop/Prep can not Login to Tableau Cloud using Azure AD SAML Authentication When Conditional Access is Enabled

Published: 10 Nov 2023
Last Modified Date: 13 Nov 2023

Issue

Tableau Desktop and Prep Builder can not sign in to Tableau Cloud when SAML authentication is enabled using Azure AD with Conditional Access enabled.
However, On the same PC machine, the web browser is working fine without a problem.

you may see the following kinds of error messages.
User-added image

OR

User-added image

Environment

  • Tableau Cloud
  • Tableau Desktop
  • Tableau Prep Builder
  • Azure AD

Cause

Tableau Desktop/Prep Builder does not support Tableau Cloud SAML authentication using Azure AD with Conditional Access.
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