Issue
Certain Tableau Desktop interface elements might become unresponsive:- Show Me button and panel
- +/- hierarchy expansion controls in fields on the Rows or Column shelves
- Drop down menus in shelves
- New Worksheet and New Dashboard buttons
Last Modified Date: 29 Nov 2017
Environment
- Tableau Desktop
- Windows 7
Resolution
Change display DPI setting back to the default 100%.- Go to Control Panel.
- Select Appearance and Personalization.
- Click Display.
- Change the setting to Smaller - 100% (default).
Cause
The display DPI setting was set to a custom setting.Thank you for providing your feedback on the effectiveness of the article.
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