Tableau Desktop failed to connect to Salesforce Marketing Cloud with Error Code: B19090E0

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Tableau Desktop failed to connect to Salesforce Marketing Cloud with Error Code: B19090E0

Published: 14 Mar 2023
Last Modified Date: 16 Mar 2023

Issue

When trying to connect to Salesforce Marketing Cloud, the error below appeared:

An error occurred while communicating with the Salesforce Marketing Cloud data source 'Salesforce Marketing Cloud'

Error Code: B19090E0
For input string: " "

Environment

Tableau Desktop

Resolution

Input the subdomain as shown below but do not use the full URI or https:// prefix:

User-added image

Cause

"Subdomain" below needs subdomain only not full URI or https:// prefix.
User-added image

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