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Tableau Desktop quits unexpectedly when connecting to Alibaba Maxcompute


Published: 22 Feb 2022
Last Modified Date: 30 Mar 2022

Issue

When connecting to Alibaba Maxcompute from Tableau Desktop, Tableau Desktop crashes when the connection is processing.

Environment

  • Tableau Desktop

Resolution

Disable and stop the security application. You will be able to connect to  Alibaba Maxcompute.

Cause

The 'dgapi64.dll', which is a component of the Security Application- Digital Guardian, causes the crash.
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