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Tableau Desktop closes unexpectedly when opening files in controlled folder(s)


Published: 22 Aug 2019
Last Modified Date: 23 Aug 2019

Issue

When connecting to a file, Tableau Desktop may close unexpectedly while navigating within the Open File dialog. 

Environment

  • Tableau Desktop
  • Windows 10 
  • Windows Defender Controlled Folder Access

Resolution

Option 1

Work with your IT team to allow Tableau Desktop to make changes to files within controlled folders: Allow specific apps to make changes to controlled folders (Microsoft Docs)

Option 2

Alternatively, try one of the following solutions:
  1. Move the file to a folder not protected by controlled folder access. 
  2. Or, disable or temporarily stop Windows Defender's controlled folder access feature to open the file. 
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