KNOWLEDGE BASE

Tableau Bridge Client Unknown Error When Signing In


Published: 07 Jul 2020
Last Modified Date: 15 Jul 2022

Issue

Tableau Bridge exits unexpectedly upon signing in, throwing an "Unknown Error":

User-added image

Environment

  • Tableau Bridge 2020.2 and newer

Resolution

Confirm the user's site role is not 'Viewer

Cause

Error occurs when logging into Tableau Bridge with an account that is assigned a 'Viewer' site role. Tableau Bridge can be used by users with site roles: Site Administrator, Site Administrator CreatorCreator, or Explorer (can publish).
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