KNOWLEDGE BASE

Sustained High CPU Usage by Hyper Engine


Published: 05 Jul 2019
Last Modified Date: 01 Aug 2019

Issue

After a workbook is opened in Tableau Desktop, CPU utilization by the Tableau Hyper Database engine may increase such that it stays at about 90%, and the overall CPU utilization remains at 100%.

Additionally, this issue affects Tableau Server as well, in terms of performance, due to the consumption of resources.

Environment

Tableau Desktop or Server 2019.1 to 2019.1.5, and 2019.2 to 2019.2.1

Resolution

Upgrade to Tableau Desktop and Tableau Server versions 2019.1.6 or 2019.2.2.

Cause

This behavior is related to Issue ID 925735, which has been fixed in more recent Tableau versions.
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