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Subscription fails with error "User not authorized for capability read on WORKBOOK" on Tableau Online and Tableau Server


Published: 30 May 2019
Last Modified Date: 20 Sep 2019

Issue

If a User subscribes to a View that they don't have subscription permissions on the workbook it will fail with an error, even if they have the required permissions on the View itself. The error can be found in the backgrounder logs: 

"User not authorized for capability read on WORKBOOK"

Additionally, this issue will only happen if the workbook is published to allow separate permissions for the Views within the Workbook, which usually happens when the workbook is not published with "Show Sheets as Tabs".

    Environment

    • Tableau Online 2019.2
    • Tableau Server 2019.2

    Cause

    This behavior was related to a known issue (ID: 927193) and it has been fixed in Tableau Server 2019.3 and later versions.
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