KNOWLEDGE BASE

Subscribe Button Missing on Workbooks with Embedded Live Connection to Google Big Query

Published: 18 Apr 2018
Last Modified Date: 27 Feb 2019

Issue

Workbooks published to a Tableau Server with Subscriptions enabled may not show the Subscribe button if they include an embedded live connection to Google BigQuery.

Environment

  • Tableau Server 10.3.2
  • Google BigQuery
  • Subscriptions

Resolution

Option 1

Upgrade to Tableau Server 10.4.11, 10.5.9, 2018.1 and later versions.
2018.1 or later

Option 2

If you cannot upgrade, use this workaround:
  1. Publish the Google BigQuery data source and connect the workbook to the published connection.
  2. Extract the data source.

Cause

This behavior is caused by a known issue, ID 764203, which has been corrected in Tableau Server 10.4.11, 10.5.9, 2018.1 and later versions.
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