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String Comparison Error when Opening Workbook


Published: 22 Dec 2017
Last Modified Date: 17 Jul 2018

Issue

"String Comparison Error" appears when opening a workbook with Tableau Desktop 10.2.8, 10.3.6, or 10.4.2. 

Environment

  • Tableau Desktop 10.2.8, 10.3.6, and 10.4.2
  • Tableau Server 10.2.8, 10.3.6, and 10.4.2

Resolution

Option 1

Upgrade to Tableau Desktop 10.2.9, 10.3.7, 10.4.3 or a later version. For more information, see Upgrading Tableau Desktop in Tableau Help.

Option 2

Remove fields from the view that contain double-byte characters or very long strings.

Cause

This behavior is related to a known issue, ID 721498, with loading views that contain very long strings and double-byte characters. 
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