SSL Handshake Exception "None of the TrustManagers trust this certificate chain. Error code: 84223ADA"

Published: 18 Dec 2022
Last Modified Date: 05 Apr 2023


When Tableau Desktop signs in or publishes to Tableau Server on Mac OS, an error will display:
Authentication failed.
Error Code: 84223ADA
Unable to connect to Tableau Server.
SSLHandshakeException None of the TrustManagers trust this certificate chain



  • Tableau Desktop 2021.4 and newer
  • Mac OS


A version of Tableau Desktop prior to 2021.4 will not have this issue.  When using a more current version, it is possible to change the external web browser authentication back to the internal embedded browser authentication as noted below. 

Option 1

Modify a Tableau Server setting applicable to all Desktop clients.

Use the following TSM command. This setting applies to all server users across all sites:
tsm configuration set -k wgserver.authentication.desktop_externalbrowser -v false
tsm pending-changes apply

Option 2

Update the plist to adjust the browser setting for a specific machine.

  • Mac: execute the command
sudo defaults write /Library/Preferences/com.tableau.Tableau-<version>.plist Settings.WorkgroupUseEmbeddedBrowserServerSignIn -integer 1

Option 3 

Turn off the browser setting with each launch of Tableau Desktop (needs to be run every time Desktop is opened).
  • Mac using version 2022.1 as an example:
open -a "/Applications/Tableau Desktop" --args -DOverride=ExternalBrowserOAuth:off


A change in Desktop 2021.4 and newer, uses the external web browser authentication. 
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