Issue
After updating an SSL certificate, users on client machines receive a browser message that the connection is insecure and the old certificate is still being used. SSL certificate shows as expired with the following error:NET::ERR_CERT_DATE_INVALID
General tab for SSL on the Client machine shows the following error, and the dates of the old certificate:
This certificate has expired or is not yet valid
The following are true for your instance:
- 'SSL' tab on 'Configure Tableau Server' shows the new certificate
- The details in the SSL tab are correct (certificate, key names, file path)
- Both Tableau Server and the server machine have been restarted
- Cache of the machine has been cleared and issue persists
- Details for the new certificate saved in Tableau Server is valid/not expired