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Some Chinese Characters are Rendered Using Japanese Fonts when Exporting Workbooks to PDF


Published: 07 Sep 2022
Last Modified Date: 07 Sep 2022

Issue

Some Chinese characters are rendered using Japanese fonts when exporting workbooks to PDF.

Environment

  • Tableau Cloud

Resolution

Workaround:


1. Install "Noto Sans CJK SC" font on the client machine. You can install the entire CJK font package on the client machine.

2. Set the workbook to use this font by opening the workbook in Tableau Desktop.
  1. On the Format menu, select Workbook.
  2. The Format Workbook pane replaces the Data pane on the left and provides a series of drop-down lists where you can change all the font settings in a workbook.  It is also possible to change the font settings for titles of worksheets, stories, and dashboards.  For the details, please refer to Format at the Workbook Level.

Cause

This is currently limited by design due to the font(s) supported on Tableau Cloud and as a result, different fonts can be used to substitute a missing font on the client machine. 
 
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