Slow Tableau Server Performance When Using Internet Explorer 11 (Specific to Update KB4036586)
Published: 16 Oct 2017 Last Modified Date: 04 Nov 2019
When viewing or interacting with a view published on Tableau Server 10 (or a higher version) on Internet Explorer 11 (version 11.09600.18792), you experience slow performance and long loading times (for example, more than 20 seconds).
Additionally, you notice that the slow performance has started since the installation of the Microsoft security update KB4036586.
Tableau Server 10 and higher versions
Internet Explorer 11 (11.09600.18792) with Microsoft security update KB4036586
Symantec EndPoint Protection
If you have Symantec EndPoint Protection installed on your computer, work with your IT team to perform one of the steps below in order to understand if you are impacted by a specific Symantec issue:
Disable the Symantec browser intrusion detection option
Log into the operating system in safe mode networking
Disable script debugging in the Internet Explorer option (under advanced options)