KNOWLEDGE BASE

Site-SAML Redirection fails with error Okta as IDP


Published: 08 Dec 2023
Last Modified Date: 11 Dec 2023

Issue

Server-wide SAML authentication is configured successfully on Tableau Server with Okta as Idp provider, but site-SAML config fails with the error below:

Error in SAML service logs:

INFO  c.t.s.w.o.c.OnPremErrorController - There's some error with IDP configuration. So redirecting to error page configured in the error redirect url.



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Environment

  • Tableau Server 2023.1.7
  • Ubuntu 18.04 LTS
  • OKTA

Resolution


As a workaround, choose 'Tableau Cloud' as Tableau Application in Okta instead of 'Tableau Server' in the IDP settings.

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Cause

Encrpted assertion is not supported by Tableau Server for site-SAML with Okta. 
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