KNOWLEDGE BASE

Server ATR Product Key Cannot be Deactivated


Published: 13 Apr 2021
Last Modified Date: 13 Apr 2021

Issue

When trying to deactivate a license on Tableau Server, the following message appears:
 
"This product key cannot be deactivated because it is managed by the activation service."

Environment

Tableau Server 2021.1 and later 

Cause

Activations are managed by a License Service and the deactivation is not required.
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