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Search & Browse Does Not Restart


Published: 16 Jan 2016
Last Modified Date: 18 Feb 2021

Issue

When restarting Tableau Server, the Search & Browse process does not start and "Rebuild Search Index..." fails when run through the Server Status page.

Environment

  • Tableau Server 

Resolution

For Tableau Server 2018.1 and earlier:
  1. Open Command Prompt.
  2. Navigating to the Tableau Server '\bin\' folder.
  3. Run the following commands:
    tabadmin stop
    tabadmin reindex
    tabadmin start
    
For Tableau Server 2018.2 or later:
  1. Open Command Prompt.
  2. Run the following commands:
    tsm stop
    tsm maintenance reindex-search
    tsm start

Cause

A search index file is missing or corrupted.
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