KNOWLEDGE BASE

Scheduled Workbook Extract Full Refresh Tasks Have Been Skipped


Published: 07 Jan 2023
Last Modified Date: 09 Jan 2023

Issue

Some scheduled workbook extract full refresh tasks have been skipped.
Cannot find any error task in the pre-built Administrative Views - Background Tasks for Extracts.

Environment

  • Tableau Server
  • Tableau Cloud

Cause

To save resources, Tableau can automatically suspend the extract refresh task for inactive workbooks by default.

Additional Information

The following messages can be found in the backgrounder logs:
INFO  com.tableausoftware.backgrounder.runner.ScheduleRunner - Adding task Refresh Extracts id <extract id> to background queue. 
INFO  com.tableausoftware.domain.content.usage.ContentUsageService - WORKBOOK id=<workbook id> has been inactive for <xx> days. Last usage=<usage>
ERROR com.tableausoftware.backgrounder.runner.ScheduleRunner - Failed to add task Refresh Extracts id <extract id>
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