Scheduled Workbook Extract Full Refresh Tasks Have Been Skipped

Published: 07 Jan 2023
Last Modified Date: 09 Jan 2023


Some scheduled workbook extract full refresh tasks have been skipped.
Cannot find any error task in the pre-built Administrative Views - Background Tasks for Extracts.


  • Tableau Server
  • Tableau Cloud


To save resources, Tableau can automatically suspend the extract refresh task for inactive workbooks by default.

Additional Information

The following messages can be found in the backgrounder logs:
INFO  com.tableausoftware.backgrounder.runner.ScheduleRunner - Adding task Refresh Extracts id <extract id> to background queue. 
INFO  com.tableausoftware.domain.content.usage.ContentUsageService - WORKBOOK id=<workbook id> has been inactive for <xx> days. Last usage=<usage>
ERROR com.tableausoftware.backgrounder.runner.ScheduleRunner - Failed to add task Refresh Extracts id <extract id>
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