Issue
Some scheduled workbook extract full refresh tasks have been skipped.
Cannot find any error task in the pre-built Administrative Views - Background Tasks for Extracts.
Last Modified Date: 09 Jan 2023
Environment
- Tableau Server
- Tableau Cloud
Resolution
Confirm the Automatically Suspend Extract Refreshes for Inactive Workbooks feature is set and Resume suspended extract refreshes.Cause
To save resources, Tableau can automatically suspend the extract refresh task for inactive workbooks by default.Additional Information
The following messages can be found in the backgrounder logs:INFO com.tableausoftware.backgrounder.runner.ScheduleRunner - Adding task Refresh Extracts id <extract id> to background queue.
INFO com.tableausoftware.domain.content.usage.ContentUsageService - WORKBOOK id=<workbook id> has been inactive for <xx> days. Last usage=<usage>
ERROR com.tableausoftware.backgrounder.runner.ScheduleRunner - Failed to add task Refresh Extracts id <extract id>
INFO com.tableausoftware.domain.content.usage.ContentUsageService - WORKBOOK id=<workbook id> has been inactive for <xx> days. Last usage=<usage>
ERROR com.tableausoftware.backgrounder.runner.ScheduleRunner - Failed to add task Refresh Extracts id <extract id>
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