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Scheduled Subscriptions Are Delayed on Tableau Online


Published: 19 Nov 2019
Last Modified Date: 14 Jan 2021

Issue

When scheduled subscriptions tasks run on Tableau Online, they may be delayed or start later than expected.

Environment

  • Tableau Online
  • Subscriptions

Resolution

Try running the subscription at a different time.

Cause

Because system resources are shared across all sites on Tableau Online, scheduled tasks may be delayed depending on the number of extract and subscription tasks scheduled and the resources available to execute those tasks. If the subscription runs within 30 minutes, it is considered within the target range. Development is working on improvements.
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