Scheduled Refresh Tasks Failed With Error "errorId=NO_POOLED_AGENTS_ASSIGNED domainErrorCode=330209"

KNOWLEDGE BASE

Scheduled Refresh Tasks Failed With Error "errorId=NO_POOLED_AGENTS_ASSIGNED domainErrorCode=330209"

Published: 23 Jul 2020
Last Modified Date: 27 Jul 2020

Issue

Scheduled refresh tasks on Tableau Online for extracts of cloud-hosted data failed with the following error. The task type has been changed to "Bridge Refresh" and doesn't display in Background Tasks for Extracts view.

after running for 0.0 min because of: com.tableausoftware.domain.online.remoteagents.RemoteQueryServiceException: category=CONFLICT errorId=NO_POOLED_AGENTS_ASSIGNED domainErrorCode=330209 id=<id> host=<ipaddress> timeStamp=<time stamp> (errorCode=330209)

User-added image

Environment

Tableau Online
Tableau Bridge 2020.2

Resolution

Workaround
1. Re-publish the extracts, and during publishing embed credential (Password). See Set Credentials for Accessing Your Published Data.
2. Create a refresh schedule. See Schedule Refreshes on Tableau Online.
(If the authentication method of the database doesn't need credentials, configure the database to require it, then try the workaround)