Scheduled Extract Refreshes are Unable to Run or Timing out

Published: 12 Jul 2018
Last Modified Date: 08 Jan 2019


Extract refreshes and other backgrounder tasks are not being processed as expected and you may notice that the backgrounder processes are occupied with TDFS tasks that do not complete or time-out.

Known tasks affected are:
  • tdfs_refresh_to_delete
  • tdfs_refresh_to_fresh
  • tdfs_refresh_to_reconcile
  • migrate_content_version_files


  • Tableau Server 10.5.0 - 10.5.5
  • Windows


As a Tableau Server Administrator, upgrade to Tableau Server 10.5.6, 2018.1.3 or a later version. For more information, see Upgrading Tableau Server in Tableau Help. 


This behavior is related to a known issue (ID: 780472) which has been fixed in a recent release of Tableau Server. 
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